Namu-Agent

A whole conversation in Hausa, handled over an ordinary phone call.

  1. Hears
  2. Understands
  3. Decides
  4. Answers

Features

Namu-Agent listens, works out what the caller needs, does it, and answers out loud, all inside a single Hausa conversation.

Built for phone calls

No app to install and no data connection needed, with the work it does between hearing and answering shown here.

Namu

Sannu, Namu ke nan. Me zan taimaka maka?

Hello, this is Namu. How can I help?

Caller

Ina son sanin lokacin allurar rigakafi a asibitin Maradi.

I want to know the vaccination times at the Maradi clinic.

Read the Maradi clinic timetable

Namu

Ana yin allurar rigakafi kowace Talata da Alhamis, daga karfe takwas na safe zuwa karfe biyu.

Vaccinations are every Tuesday and Thursday, eight in the morning to two.

Caller

To, ina son in kawo dana ranar Alhamis.

Alright, I want to bring my child on Thursday.

Held a Thursday slot, sent an SMS

Namu

Na yi rijista. Za a aiko maka da sako a wayarka.

I have registered it. You will get a message on your phone.

Handles interruption

Callers talk over the agent, change their mind and correct themselves, and it takes the correction and carries on.

Namu

Ana yin allurar rigakafi kowace Talata da Alhamis, daga karfe

Vaccinations are every Tuesday and Thursday, from

Caller

A'a, ba wannan ba. Ina son na Zinder.

No, not that one. I want Zinder.

Namu

Na gane. A Zinder, ranar Litinin kawai ake yi.

Understood. In Zinder it is Mondays only.

Measured on completed calls

Namu-Agent is scored on whether the caller got what they rang for, not on how natural a single turn sounds.

0.6s

Reply gap

Caller stops, agent starts

91%

Calls it finishes

No person needed

8

Dialects understood

Hausa across Niger

2G

Works down to

A voice call, not an app

ChannelPhone call or in app
LanguageHausa, French on request
HandoverTo a person, at any point
Price$0.05 per minute

Try Namu-Agent

Namu API

Put it on a phone line, with your own material behind it.

Contact sales

All Namu models

Interpretation, speech recognition and speech synthesis.

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